Senior Human Capital Manager

Our Client, Healthcare Arm of prominent Saudi Business Group, is establishing Support Services Hub in Amman – Jordan is looking to hire Senior Human Capital Manager to be based in Amman – Jordan and reports to CEO.

Interested candidates who meet the criteria can apply online or by forwarding their CVs directly to the below email address and put in the subject (Senior Human Capital Manager - Jordan)

vacancies@jordan-impact.jo

Summary:

The Senior Human Capital Manager will hold a dual mandate, leading and coordinating the HR agenda for the company across Saudi Arabia and Jordan, while serving as the company's senior on-ground representative and operational lead for the Jordan office.

From an HR perspective, the role will be responsible for ensuring the effective delivery of HR operations and people practices across both locations, working closely with business leaders and relevant corporate functions in Saudi Arabia.

In parallel, the role will lead the establishment and day-to-day coordination of the company’s Jordan operation, acting as the primary link between the Amman-based team and management in Saudi Arabia and ensuring the local operation is effectively managed and aligned with the company requirements.

Role & Responsibilities

1.     HR Management - Saudi Arabia & Jordan

·        Lead and coordinate HR activities across Saudi and Jordan workforce.

·        Act as the key HR partner to business leaders and managers, providing guidance and support across employee-related matters.

·        Oversee the employee lifecycle, including onboarding, employee movements, performance, development, engagement and separation.

·        Ensure effective delivery of HR operations and employee services across both locations.

·        Oversee employee relations and provide guidance to managers on people-related matters.

·        Coordinate payroll inputs, employee records, contracts and HR documentation with the relevant internal and external stakeholders.

·        Support workforce planning and recruitment requirements in coordination with business leaders and Talent Acquisition.

·        Support the implementation of performance management, learning & development, engagement and other people initiatives in Amman Office.

·        Ensure HR policies and processes are consistently implemented while addressing applicable local requirements in Saudi Arabia and Jordan.

·        Monitor key workforce indicators and provide relevant HR reporting and insights to management.

·        Support organizational changes, workforce movements and other people-related business requirements.

·        Contribute to building a consistent employee experience and organizational culture across the Saudi and Jordan teams.

2.    Jordan Country / Branch Leadership

• Serve as company’s senior on-ground representative in Jordan.

• Lead the establishment and operational readiness of the Amman office.

• Act as the primary coordination point between the Jordan operation and management in Saudi Arabia.

• Oversee the day-to-day administrative and operational requirements of the Jordan office.

• Coordinate local service providers and external partners required to support the operation.

• Ensure local operational requirements, documentation and governance processes are effectively maintained.

• Identify and escalate operational risks, issues and dependencies affecting the Jordan operation.

• Provide management with regular updates on the Jordan operation, workforce and key priorities.

• Support the continued development and scaling of the Amman hub as the operation grows.

3.    Jordan Workforce Establishment & Recruitment

• Support the phased establishment of the Jordan workforce in line with the approved offshoring plan.

• Coordinate with the company’s stakeholders and appointed recruitment agencies on hiring requirements and priorities.

• Participate in the assessment and selection of key Jordan-based hires.

• Support offer management, onboarding and integration of new employees.

• Provide local market insights on talent availability, compensation and employment practices.

• Ensure new employees are effectively integrated into the company and connected with their respective Saudi-based functions and stakeholders.

4.    Governance & Stakeholder Management

• Maintain strong coordination with the company leadership and relevant corporate functions in Saudi Arabia.

• Ensure appropriate governance and escalation mechanisms are maintained between the Saudi and Jordan operations.

• Coordinate with Finance, Legal, IT and other functions on requirements affecting the Jordan office and workforce.

• Support compliance with applicable employment requirements in both markets, coordinating with internal or external specialists where required.

• Represent the company locally with relevant service providers and business partners as required.